Supporting the Australian Hospitality & Gaming Industry for over 30 years

When it comes to selecting the right payment solution for your venue, there are many considerations to be taken into account. Does it adequately protect your cash float and staff, does it comply with regulations, does it do what you need it to do, and most importantly, does it provide real value and efficiencies to your […]

Did you know.. Many armed robberies are drug or alcohol related. An armed robbery may not be well planned and there is no guarantee (if drug affected) that the offender is either rational or in control Many armed robberies are drug or alcohol related. An armed robbery may not be well planned and there is […]

Banktech has launched its new CashConnect ATMPLUS product that combines traditional ATM “cash-out” with a growing range of new services that will attract customers and increase your hospitality venue’s revenue. Banktech has started upgrading its existing CashConnect ATM venues to its new ATMPLUS software platform to begin offering a greater range of services including paying ATM fees […]

The ATM is one of the greatest innovations of the 20th Century and Banktech is looking to reinvent it for the new century. Having an ATM dispense cash to their patrons will remain a core service for any pub or club however with more services being moved to mobile it is time to reinvent the ATM. […]

Customer satisfaction is the number one priority for any successful business, and often the most difficult. Keeping staff ‘front of house’ whilst reducing back-office tasks is critical in that process. Spending less time clearing, counting and reconciling cash allows them to spend more time face-to-face with your customers. Banktech has been actively consulting with some […]

For decades, clubs have been at the heart of the Australian hospitality industry and venues, providing a place for people to socialise, relax and have a bit of fun. But with Australians becoming more health conscious, and with more competition than ever for people’s leisure time (read: Netflix), traditional revenue streams are taking a hit and clubs […]

Hospitality can be a cutthroat industry. Patrons are becoming more demanding, and online reviews more revealing. What’s hot one week may be not so hot the next. Societal trends like healthier lifestyles mean traditional revenue streams are shrinking. In the face of these challenges, venues are turning to technology to digitise their operations, driving efficiency, cutting […]

The old-fashioned boozer may be on the decline, but many Australian pubs aren’t going down without a fight. Whether it’s a multi-function hospitality site that caters to all moods and demographics, a classic bistro or fine dining experience designed especially for locals, an eco-friendly drop or even just added peace of mind, venues are finding more […]

Cash Redemption Terminals (CRTs) have become an essential touchpoint for many customers of pubs and clubs. Yet, managing a fleet of CRTs is no easy task. Vendors need to deal with regulation and compliance requirements, ever-increasing security needs of pub and club venues, rising customer expectations about the interactions and experience they have with their devices. If […]