The Central Credit Unit (CCU) is the heart of the Global Gaming System, monitoring all EGMs and facilitating credit transfer.
The future of gaming in New South Wales
The Global Gaming System is the most widely used gaming system in New South Wales and operates in more than 1,000 venues across the country. Approved for use by NSW Liquor and Gaming, the Global Gaming System provides simplicity and reliability at a cost-effective price.
Global Gaming System (NSW) enables you to deal with cashless digital gaming and monitor all EGMs, automate payouts and provide powerful reporting and analysis capabilities in one user-friendly system. The Global Gaming System (NSW) fully integrates with our loyalty systems as well as the online Omni VISION reporting and monitoring portal making managing your business easy.
Who is UTOPIA?
UTOPIA Gaming Systems is an Australian-owned and operated business established in 2014 and a wholly-owned subsidiary of The Banktech Group. UTOPIA Gaming Systems is used in more than 1,000 venues and connected to over 20,000 machines across Australia.
UTOPIA is a licensed monitoring operator (LMO) in Queensland and holds gaming licenses in all Australian states and territories.
What is Global Gaming System (NSW) and how does it work?
Global Gaming System (NSW) delivers the future in gaming with its state-of-the-art network technology designed to future-proof your gaming floor. The system offers a complete integrated solution designed to give you maximum efficiencies through detailed real-time reporting of all your devices, in all your venues.
The Global Gaming system consists of two modules
The system then provides all data to the reporting module, Omni Eye
The built-in reports include
The Global Gaming System (NSW) is Windows-based, integrating easily with your other systems, and means remote support, upgrades and new features can be provided quickly and cost-effectively. The system can perform cashless TITO transactions or integrate with our new, non-member card-based Global MIMO.
Benefits of the Global Gaming System (NSW)
Benefits are provided
The system
Monitoring
Monitor all EGMs in either grid or list view
Monitor active player status and generate shift and daily turnover reports
Transactions and payouts
Perform ticket in ticket out (TITO) transactions and redemption
Manual jackpot entries for values that exceed the auto download limit
Connects to CRTs and smart safes to automate payouts
Security and cash management
Lock all machines at end of trade
Individual accounts for users creates multi-level access and leaves an audit trail
Automatic backup and archiving of data
‘Rake’ function allows cash to be moved from gaming float to other areas of the venue such as TAB, Keno or bar
The reporting
Omni Eye is the reporting and BI function that provides a range of regulatory and performance reports in one easy-to-use system.
Reporting
Streamline reconciliation and reporting process
Manage machine changes quickly or queue batches of changes
Generate more than 30 built in reports such as
Daily trading
Performance reports
Management summary reports
Senior executives report
Banking report
Actual v meter reports
TITO reports
Remote access
Automate reports and send them straight to your email using the ‘set and forget’ function
Remotely access all reports via the Omni VISION online portal
Cashless
The Global Gaming System can be configured to operate either Global MIMO and/or TITO.
Loyalty
A total venue solution for membership, marketing, and promotions.
The Members Mobile App drives sign-ups and enables targeted direct marketing
The UTOPIA Loyalty System can be configured with the Global Gaming System and your 3rd party POS provider
Omni VISION
Omni VISION is the remote monitoring tool that allows you to view all your devices including EGMs, CRTs, ATMs in one venue or across all your venues from your PC or mobile phone.
Omni VISION monitors cash levels and tracks alerts on all UTOPIA and Banktech devices.
Our highly trained in-house Help Desk and Incident Management Centre are available 24 hours a day, 7 days a week, 365 days a year meaning you are never without support. Our Help Desk resolves over 85% issues during the first call. And in the event you need assistance on-site, our highly trained field service team operates 7 days a week, 365 days a year, providing you with swift professional support at all times.
Harness the Power of One Integrated, Total Venue Solution
One solution means a streamlined hassle-free process
You have enough on your plate. Let Banktech carry the load with our reliable, integrated gaming and cash management solution. Features include:
- Consolidated reconciliation and reporting throughout the entire system
- Proactive alerts and support to minimize downtime
- Easy oversight of performance 24/7 from any mobile device
Every day is smooth and easy with Banktech.
